When creating templates in DocuSign, PDF forms created using LiveCycle Designer do not upload, and do not give an error message. This makes things a little difficult, because LiveCycle forms are just prettier than you standard, every-day forms!

No need to fear, though, I have figured out the solution:

I know, it really doesn’t make a lot of sense why you should need to take a document that is already a PDF and convert it to… A PDF!! It seems that the DocuSign system just doesn’t recognize the XML formatting that LiveCycle Designer uses to create beautiful forms as a valid PDF, so re-saving it as a PDF in Acrobat takes care of that for you.

It would also be prudent for me to tell you that you need to do this again any time you make changes to the document in LiveCycle Designer. Yes, every time. Sorry!

Leave a Reply

Your email address will not be published. Required fields are marked *